Words truly cannot express how happy, delighted, excited, over the moon we were to have you as our pool builders. We had an immense number of different trades through this project and i honestly can say you were the best and in fact the best trade and company we have ever dealt with. From initial conception with plans and contract through to a seamless construction commencement with James, nothing was ever too hard or couldn't be done. Even with terrible news as the pool went into what felt like an eternity of sleep mode Rebecca and Julie were fantastic with checking in and keeping on top of everything. You can always tell when someone speaks to you with true empathy and thats exactly what we got. When we were finally able to proceed we were intially hesitant being handed to Tom as James had offered us such a great experience, however this was short lived. Tom, what can i say, such a genuinely caring and full of valuable knowledge person, i knew we were in good hands after our first meeting on site. |
As for the pool itself, we got exactly what we wanted! Such high quality workmanship throughout, from the excavation through to the concreting, equipment supplied, finishes and expert recommendations on what could or should be tweaked, this truly is an amazing pool.
Some say if you have a great product you'll have a great business, you guys sure have that great product. But what we got was a great product and an even better experience and its the experiences you always remember and we won't be forgetting anytime soon! A huge thank you once again to everyone.